Return Policy

RETURN POLICY
Last updated [August 8, 2020]

 

RETURNS

All returns must be postmarked within 30 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

 

RETURN PROCESS

To return an item, please email customer service at customersupport@tailoreddrip.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, include your proof of purchase, and mail your return to the following address:

 

Tailored Drip

Attn: Returns

[RMA #]

P.O. Box 581791

Elk Grove, CA, 95758

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your exchange/store credit. Please allow at least 5 business days from the receipt of your item to process your return/store credit. We will notify you by email when your return has been processed.

EXCEPTIONS

The following items cannot be returned [or exchanged]:

  • Sleep Wear
  • Household Items
  • All Sale/Clearance Products

For defective or damaged products, please contact us at the customer service email below.

Please Note

If you have any questions concerning on our return policy, please contact us at:
customersupport@tailoreddrip.com